Frequently asked questions.

ACA health insurance refers to individual and family health plans that meet the standards of the Affordable Care Act. These plans are offered through the Health Insurance Marketplace and cover a set of essential health benefits.

Please call us to discuss how we work and whether any fees apply to your situation. We'll explain everything clearly before you make any decisions.

Most people enroll during the annual Open Enrollment Period. Outside of that window, you may qualify for a Special Enrollment Period after certain life events, such as losing other coverage, moving, getting married, or having a baby.

Many households qualify for premium tax credits based on expected household income and household size. Eligibility is determined through the Marketplace application, and we can help you understand the process.

These metal categories describe how you and your plan share costs. Bronze plans generally have lower premiums and higher costs when you get care; Gold and Platinum plans generally have higher premiums and lower costs when you get care. They do not describe quality of care.

That depends on each plan's provider network. We can help you check whether your preferred doctors, hospitals, and pharmacies are in-network before you choose a plan.

It helps to know your household size, expected income for the year, the doctors and prescriptions you use, and details about any current coverage.

Yes. We're available to answer questions about your coverage, help with changes when your circumstances change, and assist when it's time to renew.

No. Marketplace Advisors is a privately owned insurance agency. We are not a government agency and are not affiliated with HealthCare.gov.